FAQs and Terms of Subscription for the True Colors Art Program™
HOW WILL THE LESSONS BE DELIVERED?
True Colors will be delivered through an easy to use platform called Teachable. It's simple to navigate, download printables and watch videos. You can keep track of which lessons you've watched and what you might have overlooked by marking a section "complete". This is only an indicator, but by no means will prevent you from coming back to watch or review over and over again as often as you'd like.
You will have your own account with password that you have control over, including billing information and the ability to cancel at anytime.
How long will I have access to the course material?
As long as Kellee Wynne Studios,LLC and the True Colors Art Program™ exists and you keep your membership current, you will have access to all the content in the program to watch, read or use over and over again, for as long as you'd like. This means previous months' content, the color intensive course - Color My Life 2018, Seascape Escape and bonus material will continue to be available with your subscription as long as you are a paying member of the program. When you cancel and your membership expires, you will no longer have access to the content.
It is required that you have high speed internet to stream videos for best results. Videos cannot be downloaded but some written material will be available to download and print for personal use only.
Can I sell, share or exhibit the projects I make from the lessons?
True Colors is designed to help you grow and learn and develop your own voice as an artist. If you have been inspired by a project and developed your own unique artwork, then you have the freedom to sell, show and share as you would like.
If, however, you practice along with the course and create a copy or very close replication of the project, then it is generally considered poor practice to present the work online or offline as your own creation. You are encouraged to share your projects on social media with credit to the source.
Do you Offers refunds?
Because of the nature of online education, refunds are very limited. Please make sure you have adequate internet speeds and your computer's compatibility is current.
There are no refunds on a monthly plan, but you can cancel your next payment at anytime. A billing cycle occurs every 30 days from the day you sign up or 364 for an annual plan.
Under certain circumstances, you can make a request for a refund on Annual plans within 30 days of purchase. A fee of one month's payment will be deducted from your refund. Contact email@example.com for inquiries.
CAN I SHARE THE COURSE WITH A FRIEND?
Sharing is usually a nice thing, but in this case it's not fair to the hard work and effort provided by myself and the dedicated artists who help run True Colors. I believe that everyone who joins True Colors comes with a spirit of integrity and will respect and honor the system. Please keep your account private.
But you can GIFT your friend a subscription. Contact firstname.lastname@example.org and we can create a customized "gift certificate" coupon that you can gift to any one person. Aren't you the nicest friend!
HOW DO I CANCEL MY SUBSCRIPTION?
You are in control of when your subscription payments start and end. Please log into your Teachable account and go to your user profile to cancel your membership at anytime. If you use PayPal you make your payments, then you need to go into your PayPal account to cancel your subscription.
You will still get to enjoy the content for the remainder of the billing cycle, after that you will lose access to the program.
Please do not email the True Colors team or Kellee Wynne Studios to cancel your account. You are in control of all your billing information. Thank you.
I still have more questions, who should I ask?
Please contact me or one of my team members at email@example.com. Please allow up to 48 hours for a response. Thank you!